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Window Covering FAQ's

Pirouette® Window  Shadings Pirouette® Window Shadings

Get Your Questions Answered Before you Go Window Covering Shopping

Before you start your search for new window coverings, we thought it would be helpful if we put together some of the most frequently asked questions by our past customers for you to read through.

Do you carry the full line of Hunter Douglas window treatments?

Yes, Kiwi Designs offers the full selection of Hunter Douglas window fashions, so you can find exactly what you want for your home. This includes all the newest products, colors and fabrics that Hunter Douglas occasionally adds to keep up with design trends, color changes and consumer wishes.

We also carry The Alustra® Collection, an exclusive collection of Hunter Douglas window fashions made in premium fabrics. Other dealers might not offer the full selection of Hunter Douglas window fashions.

Can you help me select the right window treatments?

Yes! Our knowledgeable staff will walk you through the choices available and ask the right questions, to help you create a personalized and distinctive look that fits your lifestyle, your functional needs and your budget.

In addition, Kiwi Designs can help you select colors, textures and finishes that complement your interior décor beautifully. Our staff will walk you through the decision-making process, gathering information to help you suggest the perfect solution.

Why should I buy from you?

Kiwi Designs is locally owned and operated, so we know the neighborhood and understand local preferences and design styles. You’ll have peace of mind buying from us because not only are we here today to help you make your selections and make a sale, but we’ll be here in the future when you’re ready to buy again or if you have any questions or problems.

Our staff is highly trained and experienced, so we know the ins and outs of window fashions design, measuring and installation – even for challenging specialty windows, such as arches and angle tops. We can also help you with motorized blinds and shades.

Overall, Kiwi Designs is committed to providing you with a thoroughly satisfying shopping experience.

What is the best way to buy from you?

Kiwi Designs recommends that you visit our showroom first. If you haven’t purchased window treatments for a while, you’ll probably be surprised by the variety of products available.

Our large display blinds and shades let you see, touch, and operate window fashions up close and personal, and our knowledgeable staff will walk you through the choices. Your showroom visit will help you make a better decision about what to buy.

Then, a designer will meet with you in your own home to help you finalize your window fashions selections – ensuring that everything you order perfectly complements your home décor and meets your functional needs.

Do you offer Motorization?

Yes, our installers are certified by Hunter Douglas in all aspects of window coverings including motorization.  Vitually all Hunter Douglas window coverings can be motorized.  Learn more.

Why do you do the measuring for my new window treatments?

With many window fashions, exact (and knowledgeable) measuring and installation are critical, especially for inside mount situations and with hard, fitted products such as shutters. A measuring job done inaccurately can cost you lots of money if window fashions don’t fit correctly.

In addition, many homes have imperfections in window shape or protrusions that an expert installer can address up front to prevent window treatment problems later.

Are your prices competitive?

Yes! Kiwi Designs recognizes the need for both competitive pricing and exceptional value. When you look at the combination of quality, service, expertise and product selection we provide, we believe you’ll think our prices are competitive.

You will have peace of mind that you’ve selected the most fitting products for your situation, have chosen colors and styles that complement your décor, and that your products are measured and installed for optimal performance and beauty.

How long does it take to get my new window treatments?

That depends on what products you order. All of our products are custom made to your exact specifications, and some take longer than others to produce and ship to us.

Once you place your order, Kiwi Designs will keep you in the loop every step of the way so you know what to expect about the installation date.

When do I pay for my window treatments?

Typically, we require a 50 percent deposit on all custom-made window treatments at the time you place your order.

When the project is fully installed, the remaining 50 percent is due.

More Questions?

We are happy to discuss all your questions in person. Please contact us here at Kiwi Designs for an appointment!

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